Category: CS Forum

CS Forum 2012 Recap

I was fortunate enough to travel to Cape Town, South Africa, this past week. In addition to beautiful weather and brandy distillery tours, I watched a bunch of great speakers and friends talk at length about a little bit of everything – from driving change to HTML5; from the challenges of owning – and changing – a business to the functional possibilities of structured content. It was inspiring and comfortable – a little bit like Content Strategy Camp – and the attendees and speakers alike were all wonderful.

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“Empathy: Content Strategy’s Hidden Deliverable” – CS Forum 2012

The slides for this talk – which, naturally make little sense on their own – are here for your viewing pleasure.

This talk is based on interviews with several people and research, which was compiled into an article on this here blog, “Empathy and Content Strategy: Teaching, Listening and Affecting Change”.

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