Familiarity testing: planning for pet peeves and the possibility of follow-up
July 29, 2010
When we become familiar with our surroundings, two seemingly contrary things begin to happen: we start ignoring certain annoyances – and we uncover new ones. It happens in our everyday lives – we ignore the creaky floorboards of our house, but suddenly find fault in the loose cupboard doors; we become accustomed to one co-worker’s […]